Apr 26

Thai Airways International recently held a lucky draw to reward participants of its Customer Satisfaction Survey (TCCS), which is conducted on a quarterly basis among passengers who traveled on board THAI flights on all routes and in all classes of service.

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Photo above shows (from left to right):  Mr. Teerapol Chotichanapibal (second from left), THAI Executive Vice President, Commercial Department, Mrs. Benjamas Wilaichon (third from left), THAI Vice President, General Administration Department, Mrs. Usanee Sangsingkeo (fourth from left), THAI Managing Director, Ground Customer Services Department, Mr. Charamporn Jotikasthira (fifth from left), THAI President, and Mrs. Petchpring Sarasin (seventh from left), THAI Vice President, Corporate Image and Communications Department.

THAI began to conduct quarterly customer satisfaction surveys in 1997 in order to measure the service experience throughout the entire duration of passengers’ journeys, from ticket reservation, on board experience, to arrival at the final destination.  The survey serves as a means for THAI…

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Aug 21

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Above. Mr. Niruj Maneepun (front row, first from left), THAI Executive Vice President, Human Resources and Compliance. Mr. Ampon Kittiampon (front row, second from left), Chairman of Thai Airways. His Royal Highness Crown Prince Maha Vajiralongkorn (seated, third from left). Her Royal Highness Princess Srirasm (seated, fourth from let). Mr. Sorajak Kasemsuvan (front row, fifth from left), THAI President and Mrs. Petchpring Sarasin (front row, sixth from left), THAI Vice President, Corporate Public Relations, along with recipients of Varaphat scholarships.

His Royal Highness Crown Prince Maha Vajiralongkorn and Her Royal Highness Princess Srirasm granted a royal audience to Mr. Ampon Kittiampon, Chairman of Thai Airways, who led Mr. Sorajak Kasemsuvan, THAI President, Mr. Niruj Maneepun, THAI Executive Vice President, Human Resources and Compliance, and Mrs. Petchpring Sarasin, THAI Vice President, Corporate Public Relations, along with recipients of Varaphat scholarships.

Six Master’s Degree scholarships were granted to children of THAI employees, four…

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Dec 25

Thai Airways was recently awarded for the best support plan of good corporate governance in public relation competition organized by the Office of the National Anti-Corruption Commission (NACC).
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Above. Mr. Niruj Maneepun (4th left), THAI Executive Vice President of Human Resources and Compliance and Mrs. Suvimol Bualerd (2nd left), THAI Vice President of Corporate Secretariat Department, represented THAI in receiving the award from Mr. Panthep Klanarongran, President of NACC at Office of the National Anti-
Corporate governance is about promoting corporate fairness, transparency and accountability.

The corporate governance structure specifies the distribution of rights and responsibilities of the board, managers, shareholders and other stakeholders, and spells out the rules and procedures for making decisions on corporate affairs. It also incorporates the organization’s strategic response to risk. KnowledgeLeader offers hundreds of articles and tools for understanding and improving corporate governance.

Posted by
Harold Stephens
Travel Correspondent for THAI

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