Mr. Teerapol Chotichanapibal, Executive Vice President, Commercial Department, Thai Airways International Public Company, recently presided over a lucky draw for passengers who traveled with THAI throughout 2016 and completed the THAI Customer Satisfaction Survey: TCSS. The lucky draw was conducted at THAI’s Head Office and was attended by Mr. Ratsiam Silkhun, Managing Editor of the Lonely Planet Traveller, Mr. Weerayut Yingyuad, FM91 MHz Traffic News Program Moderator, Mrs. Sasiwimol Skulyong, THAI Director of Customer Relations & Service Quality, and Mr. Pricha Nawongs, THAI Director of Commercial & Interline Management. A winner is selected for each month of the year, whereby each month’s winner received two free confirmed Economy Class roundtrip tickets for travel with THAI. Winners of the THAI Customer Satisfaction Survey (TCSS) will be announced in the March 2017 edition of Sawasdee magazine and on www.thaiairways.com. The THAI Customer Satisfaction Survey (TCSS) has been conducted since 1997. Survey results…Continue Reading »
INTRODUCTION BY THE GM, ORIENTAL HOTEL
Our guest speaker, author Harold Stephens, takes the road less traveled in exotic foreign lands. He has lived his dream of exploring the world’s most remote corners––in search of adventure, experiencing life on his own terms, and writing about it. He shares his exciting experiences with his readers in three-dozen travel and adventure books, novels, biographies and in other media as television and video scripts.
Stephens served as a machine gunner with the 29th Marine at the Battle of Okinawa, spent the next three years as a China Marine followed by another two years with the Naval Attaché in Paris. He graduated from Georgetown University with a degree in Foreign Service after three years with the top secret National Security Agency he gave up government work for adventure and writing. He has authored 35 books.
In the mid-sixties, Stephens motored around the world by Land Crusier for a…Continue Reading »
Thai Airways’ President, Mr. Charamporn Jotikasthira, was one of five panelists along with other airline CEOs at the 72nd IATA Annual General Meeting, World Air Transport Summit held in Dublin, Ireland.
This is not a clear photograph thus we cannot distinguish panelists, but it give us an indication of what a meeting with airlines CEOs is like.
Panelists this year included from right to left: Mr. Charamporn Jotikasthira, THAI President; Sir Tim Clark, President of Emirates Airline; Ms. Jayne Hrdlicka, CEO of Jetstar Group; Mr. Ed Bastian, CEO of Delta Airlines; Mr. Bernard Gustin, CEO of Brussels Airlines; Mr. Richard Quest, CNN Anchor.
This is the fifth year the World Air Transport Summit has held a panel discussion with host and moderator, Mr. Richard Quest from CNN.
The broad aim of the panel is to engage the CEOs in a discussion about a number of different topics that represent particular challenges or opportunities…
Thai Airways International recently held a lucky draw to reward participants of its Customer Satisfaction Survey (TCCS), which is conducted on a quarterly basis among passengers who traveled on board THAI flights on all routes and in all classes of service.
Photo above shows (from left to right): Mr. Teerapol Chotichanapibal (second from left), THAI Executive Vice President, Commercial Department, Mrs. Benjamas Wilaichon (third from left), THAI Vice President, General Administration Department, Mrs. Usanee Sangsingkeo (fourth from left), THAI Managing Director, Ground Customer Services Department, Mr. Charamporn Jotikasthira (fifth from left), THAI President, and Mrs. Petchpring Sarasin (seventh from left), THAI Vice President, Corporate Image and Communications Department.
THAI began to conduct quarterly customer satisfaction surveys in 1997 in order to measure the service experience throughout the entire duration of passengers’ journeys, from ticket reservation, on board experience, to arrival at the final destination. The survey serves as a means for THAI…Continue Reading »
Rats keep gnawing at Air India as SkyTeam reaffirms its interest in Jet Air
Air India chairman, Ashwani Lohani, has ordered staff to refrain from eating in ramp areas at Delhi Indira Gandhi International Airport and requested space for a staff canteen at the capital airport after rats grounded three Air India long-haul flights that were departing or returning to Delhi in the last two weeks.
“We are tightening the maintenance and cleanliness of food hi-lifts by private caterers. I did a long inspection on the ramp today and am certain things will improve,” Lohani said. This week an Air India Melbourne-Delhi flight was diverted to Singapore, following a rat sighting on board. Rodents were spotted on a Birmingham-Delhi service and while passengers were boarding a Delhi-Frankfurt flight.
Posted by Harold Stephens, Travel Writer for THAI since 1965
Multihulls are growing and Platus are back: Cape Panwa Hotel Phuket Raceweek 2016
Cape Panwa Hotel Phuket Raceweek 2016
Multihulls are growing and Platus are back:
“The multihull fleet looks to be going from strength-to-strength and we may be looking at a record fleet this year,” said Mr. Byron Jones, Managing Director of organisers Media Business Services Co., Ltd. (MBS).
Phuket Raceweek has seen steady growth and interest in the multihull classes over recent years and this year with three multihull classes planned, the fleet looks to be both large and competitive.
In Multihull Racing the Stealth catamarans from the Asia Catamarans yard will be out in full force including regular racers Java and Hurricane, and a new one soon-to-be-launched is expected to join the line-up. Add to that IMAGE Asia Nina, Thor, the chartered DaVinci and more, and the two 40+ foot trimarans Adrenalin and former Route de Rhum winner Tantrum 2, and Multihull…Continue Reading »
Her Royal Highness Princess Ubolratana Mahidol recently visited the Thai Airways International booth at ITB’s Asia Pavilion in Germany and was welcomed by Mr. Pricha Nawongs, THAI Director for Europe, together with THAI Management from Frankfurt and Munich.
Her Royal Highness Princess Ubolratana Mahidol (center), Mr. Pricha Nawongs (fourth from right), THAI Director for Europe. Mr. Matthias Horn (first from left), THAI Sales Manager, Germany, Austria & Eastern Europe, Ms. Gabriele Tonfak (second from left), THAI Reservation and Ticketing Service Agent, Mr. Veerayot Purananda (third from left), THAI Airport Services Manager, Munich, Mr. Suvadhana Sibunruang (fourth from left), THAI Director, Brand and Advertising Department, Mr. Warote Intasara (third from right), THAI General Manager for Munich, Mr. Surachai Kormitin (second from right), THAI Head of Europe Operations Center, and Mr. Thera Buasri (first from right), THAI Airport Services Manager.
This year, THAI’s promotional booth was based on the theme “Network & Services Beyond”.…Continue Reading »
The Tourism Authority of Thailand (TAT) is to strengthen its partnership with the Airports of Thailand Public Company Limited (AOT) and Thai Airways International Public Company Limited (THAI) to enhance the impact of the strategic marketing to promote Thailand as a “Quality Leisure Destination through Thainess.”
Above. H.E. Mrs. Kobkarn Wattanavrangkul, Minister of Tourism and Sports (3rd left), H.E. Mrs. Nongnuth Phetcharatana, Ambassador of Thailand to Germany (4th right), Mr. Kalin Sarasin, Chairman of the TAT Board of Directors (3rd right), Mr. Yuthasak Supasorn, TAT Governor (2nd left), Mr. Nitinai Sirismatthakarn, President of Airports of Thailand (left), Mr. Charumporn Jotikasthira, President of Thai Airways International (2nd right), Mr. Andre Chmilewski, ID Reisewelt, German Speaker (right).
The delegation for the Thailand Networking Lunch organised at the ITB Berlin 2016, was led by H.E. Kobkarn Wattanavrangkul, Minister of Tourism and Sports, together with the heads of three organisations, Mr. Yuthasak Supasorn, Governor of TAT;…Continue Reading »
Mr. Wasan Krasair (back row, third from left), Thai Airways Deputy Vice President of Aircraft Maintenance, Mr. Jedsada Katavetin (back row, second from left), Royal Thai Consulate General in Los Angeles, and Mr. Surasak Wongkhaluang (back row, fourth from right), President of the Thai Youths Organization in the U.S.A., Mr. Sutsveta Svetasobhana (back row, second from right), THAI General Manager in U.S.A., Central and South America.
Mr. Wasan Krasair, Thai Airways International Public Limited’s Deputy Vice President of Aircraft Maintenance, welcomed “THAI Hosts Thai-American Youths Visit.”
Mr. Jedsada Katavetin, Royal Thai Consulate General in Los Angeles, and Mr. Surasak Wongkhaluang, President of the Thai Youths Organization in the U.S.A., who brought Thai youths and members of the press on the tenth annual visit to Thailand, which included a visit at THAI’s aircraft maintenance center located at Suvarnabhumi Airport. Also in attendance was Mr. Sutsveta Svetasobhana, THAI General Manager in U.S.A., Central and…Continue Reading »
A source at Thai Airways International (THAI) has told the Bangkok Post the carrier expected to post at least 11 billion baht in losses for the third quarter and also predicted losses for the financial year ending December 30 would be the largest in the flag carrier’s 56-year history. If correct, the 2015 results would surpass the 21.3 billion baht loss it posted in 2008 and the 15.6 billion baht loss last year. The results will be formally announced on Monday.
THAI has proposed trimming senior executive salaries on a voluntary basis in another attempt to slash costs, the Bangkok Post said, citing THAI labour union president, Damrong Waiyakanee.
The union chief said the plan affected approximately 2,000 staff, ranking from executive vice-presidents to department chiefs. The proposed cuts would 10% for those in top positions down to 1% at managerial level.
The THAI labour union has opposed the plan. It said the money saved…Continue Reading »